Three Flavours of Sugar

A variety of flavours to suit all sizes of business – Professional, Enterprise and Ultimate.
Choose a Flavour

Sugar Flavours and Pricing

Our transparent pricing means that you can always count on clear and predictable pricing with no hidden fees or forced up-sells to more expensive editions.


Professional

£384/User/Year
  • Sales automation and forecasting
  • Product-level forecasting
  • Marketing lead management
  • Support automation
  • Case/Ticket management
  • Self-service Portal
  • Basic worklfow & alerts
  • Advanced visual workflow designer
  • SugarCRM Mobile
  • Reporting & Dashboards
  • Advanced SQL-Based Reporting
  • Unlimited Studio customizations
  • Role-based Views
  • 34 supported languages
  • Multi-currency support
  • External data connectors
  • IBM Notes connector
  • User access controls
  • Import and Export
  • Cloud or on-premise deployment
  • Occasional backup (on-demand)
  • Weekly backup (on-demand)
  • MySQL support (on-premise)
  • DB2, Oracle, SQL Server (on-premise)
  • Sandbox instances (on-demand)
  • 15 GB storage
  • Dedicated Account Manager
  • Dedicated Technical Account Manager
Buy Now

Ultimate

£1,440/User/Year
  • Sales automation and forecasting
  • Product-level forecasting
  • Marketing lead management
  • Support automation
  • Case/Ticket management
  • Self-service Portal
  • Basic worklfow & alerts
  • Advanced visual workflow designer
  • SugarCRM Mobile
  • Reporting & Dashboards
  • Advanced SQL-Based Reporting
  • Unlimited Studio customizations
  • Role-based Views
  • 34 supported languages
  • Multi-currency support
  • External data connectors
  • IBM Notes connector
  • User access controls
  • Import and Export
  • Cloud or on-premise deployment
  • Occasional backup (on-demand)
  • Weekly backup (on-demand)
  • MySQL support (on-premise)
  • DB2, Oracle, SQL Server (on-premise)
  • 5 sandbox instances (on-demand)
  • 250 GB storage
  • Dedicated Account Manager
  • Dedicated Technical Account Manager
Buy Now

Great Value

The low total cost of ownership ensures that every one of your customer facing team can benefit from Sugar whilst you gain a rapid Return on Investment.

Deploy Your Way

Deploy Sugar your way – available cloud hosted on-demand under a full Software as a Service model or on-premise on your own internal IT infrastructure.

Stay Flexible

Personalise, configure and customise Sugar to suit your business – add custom fields, change screen layouts, design your own dashboards.

Access Anywhere

Access your customer information wherever you are – from the office, from home or on the road via dedicated mobile apps for iOS and Android devices.

Frequently Asked Questions

Is there a minimum number of users?

Yes, in order for us to ensure high-value account management for all of our customers, there is a minimum purchase for 10 users.

Can I add additional users at any time?

Yes, you can add additional users at any time. You will only be charged for the number of months remaining in your annual subscription for these additional users.

Can I host the application myself?

Yes, Sugar is available either as a cloud-hosted on-demand Software as a Service application or you may install it on your own infrastructure.

Does Sugar require a lot of technical knowledge to set-up and use?

Sugar has been built with the end-user in mind and features a highly intuitive user interface. However, we believe that our customers can get up-and-running faster and ensure greater system adoption if our training and/or professional services team are involved in your project.

Can I upgrade from Professional to Enterprise or Enterprise to Ultimate?

Yes, you can upgrade at any time – you will just be charged the difference in price for the remaining months on your subscription term.

Can I pay monthly?

Yes, we can arrange monthly payment terms.

Request a Demo

Let us prove to you how powerful and flexible Sugar really is, request a no obligation demo now.
Request a Demo