The Sugar Refinery offers a full range of SugarCRM customisation and integration services:

SugarCRM Configuration & Administrative Management

Ensure your SugarCRM installation is properly configured by a Sugar accredited Sugar Refinery Administrator. Capabilities include:

• General system settings such as user interface settings, style sheet settings, logo replacement
• LDAP integration
• Skype integration
• Email integration
• Scheduler set-up
• User and Role set-up/configuration

SugarCRM Core Feature Customisation

Customise your SugarCRM installation to better represent your business and your customers:

• Main tab configuration
• Custom field changes & additions
• Panel layout changes
• Validation and business rule integration
• Logic hook coding
• Dashlet construction

SugarCRM Custom Module Development and Integration

Custom modules allow the SugarCRM functionality to be extended in a virtually limitless way. Whether you wish to integrate SugarCRM with your other systems, or simply extend the features of the product to capture information unique to your business The Sugar Refinery can help. With a comprehensive understanding of the SugarCRM customisation framework, you can be assured that custom development will be carried out to Sugar's own standards and performed in a totally upgrade safe manner.

Example custom module developments include:

• Payment gateway integration
• Call centre and telephony integration
• Legacy system integration
• Server side business rule validation
• Product and Invoicing
• Report tool integration
• Data backup and restore

What ever your customisation or integration needs, The Sugar Refinery can help. Contact us for a no-obligation discussion of your requirements.