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CRM Acceleration 2010 - London, May 13th |
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On the 13th May, 2010, The Sugar Refinery hosted the 2010 SugarCRM Acceleration seminar. The event demonstrated the essentials of Customer Relationship Management (CRM) and showcased how SugarCRM can help you achieve your business goals.
What was the CRM Acceleration Event?An opportunity to learn more about SugarCRM thorugh business, technical and product presentations. CRM Acceleration events provide practical knowledge that you can apply to help improve your company's performance. - Listen to business and technical leaders about the benefits of SugarCRM
- Preview product roadmaps, upcoming features, and new product introductions
- Learn about related products and services which can add even more productivty to your Sugar system
- Find out how an official partner can work with you to get you from "no system" to "go system"
Our Keynote Speaker from SugarCRM was Jan Sysmans who spoke about Social Media changing the way Sales People interact with their Customers. | Time | Length | | Topic | Speaker | Company | | 9:00 - 9:30 | 30 | Registration & Networking | | | | | 9:30 - 9:45 | 15 | Introduction | Introduction | Nick Holt | The Sugar Refinery | | 9:45 - 10:00 | 15 | Session 1 | SugarCRM CEO Address | Larry Augustin | SugarCRM | | 10:00 - 10:45 | 45 | Session 2 | Key Note Speech
SocialCRM and Sugar 6.0 | Jan Sysmans | SugarCRM | | 10:45 - 11:00 | 15 | Morning Break | | | | | 11:00 - 11:30 | 30 | Session 3 | DataSync Suite | Bernd Rodler | VNC | | 11:30 - 12:00 | 30 | Session 4 | Preparing Your Business for CRM | Nick Holt | The Sugar Refinery | | 12:00 - 1:30 | 60 | Lunch | | | | | 1:30 - 2:00 | 30 | Session 5 | Knowledge Tree | Evan Person | Knowledge Tree | | 2:00 - 2:30 | 30 | Session 6 | Talend Integration | Martin James | Talend | | 2:30 - 3:15 | 45 | Session 7 | Bridging the Last Mile Between SugarCRM and Exchange | Wolfgang Berger | Omni TS | | 3:15 - 3:30 | 15 | Afternoon Break | | | | | 3:30 - 4:00 | 30 | Session 8 | A Deeper Dive into Sugar 6.0 | Toni Etuk | The Sugar Refinery | | 4:00 - 4:30 | 30 | Ask the Experts | Question the panel of experts | Various | Various |
Featured Keynotes: 
| The Future of SugarCRMSugarCRM CEO Larry Augustin will discuss the future of SugarCRM. Speaker: Larry Augustin, CEO, SugarCRM Inc. | 
| CRM for The Next DecadeJan Sysman will discuss how social media is changing the way sales people interact with their customers and unveil how Sugar’s Social CRM solution provides value to our customers and partners. Jan will also go over best practices companies need to consider to ensure a successful implementation of their CRM solution and unveil how Sugar’s Social CRM solution provides value. Speaker: Jan Sysman, SugarCRM Inc. |
Introducing Sugar 6!Built for Speed: Sugar 6 does everything you expect a CRM system to do only faster.
Get Started Quickly: The User Setup Wizard collects the information and settings you need to get started quickly.
Never Lose Your Place: Access menus and previously viewed pages for each module from anywhere in the application.
Find What Matters: Sugar Global Search takes into account where you are in the application to present the most meaningful search results.
Sugar 6 presents a simple design to solve complex problems
One Click for Just about Everything: One-click actions conform to the multitasking environment common to busy sales people
Bold Icons: New icons show you where to go and what to do
Run Anywhere: Native support for mobile devices, including the iPad Speaker: Toni Etuk, The Sugar Refinery | Bridging the Last Mile Between SugarCRM and ExchangeBridging the Last Mile Between SugarCRM and Exchange How can companies overcome the critical last mile in CRM adoption? Learn how Riva's server-side integration ( http://www.omni-ts.com/crm-integration/ ) between Exchange and SugarCRM bridges the last gap in user adoption. By removing the limitations, problems and frustrations associated with installing, managing and supporting legacy Windows Outlook plug-ins, Riva Integration Server breaks through the CRM adoption barrier to allow companies to fully leverage their CRM deployment. See how Riva's advanced integration provides direct access to your SugarCRM opportunities, cases and quotes directly from ALL Exchange clients. See how Outlook, Microsoft Entourage, Outlook Web Access and BlackBerry and ActiveSync devices can natively support SugarCRM integration and interoperability with NO plug-ins Speaker: Wolfgang Berger, Omni TS |
Increase your Sales Velocity with an Integrated CRM/DRS SolutionAs a sales or account management professional, you know that responsiveness and relevance can be the difference between making or losing a sale — and the difference between satisfied or unhappy customers. If you already rely on SugarCRM to manage and organize your daily account activities, you won’t want to miss this webinar that shows how adding KnowledgeTree document management software can improve efficiency by streamlining access to documents — from within SugarCRM! · You won’t waste any more time searching for current versions of account-related documents on your hard drive or in emails · You can quickly attach KnowledgeTree documents to leads, opportunities, contacts and accounts in SugarCRM · You don’t have to leave the CRM interface to interact directly with the DMS Learn how to improve sales efficiency and enhance customer relationships with an integrated CRM/DMS solution Speaker: Evan Person, Knowledge Tree |
Resource DownloadsThe following material has been made available by the speakers for download... | Jan Sysmans - Social CRM and Sugar 6.0 | Click to Download | | Bernd Rodler - Datasync Suite | Click to Download | | Nick Holt - Preparing your Business for CRM | Click to Download | | Evan Person - KnowledgeTree | Click to Download | | Martin James - Talend | Click to Download | | Wolfgang Berger - Bridging the Last Mile | Click to Download |
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Last Updated ( Monday, 31 May 2010 17:40 )
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