Our Vision

“The companies that survive longest are the one’s that work out what they uniquely can give to the world—not just growth or money but their excellence, their respect for others, or their ability to make people happy. Some call those things a soul.” – Charles Handy
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The Sugar Refinery is the only UK based Advanced Level partner to focus so firmly on the entire Sugar product suite and nothing else. If you want to ensure that Sugar is right tool for your business, it makes sense to talk to the people that know it inside-out. Leverage our focus to guide you to the right choices.


The Sugar Refinery has been working with the Sugar product suite since 2007. We have built our experience on versions 4, 5, 6 and 7 of the product. This makes The Sugar Refinery one of the longest established official partners in the world, with a full team of certified and experienced consultants and technicians.


Ensure your project is a success. Our methodology, best practice and approach are all designed to accelerate adoption, ease transition and reduce TCO with Sugar projects. Let The Sugar Refinery show you how we can get your Sugar project up-and-running fast, with painless transition and minimal budget requirements.


The Sugar Refinery is officially recognised and certified by SugarCRM Inc. We meet and exceed the official accreditation standards needed to maintain a reputation of “Partner of Good Standing”. But more importantly, we simply get the job done. Read what others are saying about the benefits of Sugar and of working with The Sugar Refinery.


Enthusiasm is infectious and drives momentum. We eat, live and breath Customer Relationship Management and are evangelical about the benefits. Change can sometimes take courage but we recognise that our passion can help enthuse your team to adopt new practices and seek the benefits of new tools and working processes.


We strive to deliver “right first time” solutions, which meet stated requirements and adhere to best-practice guidelines. Keeping our customers happy means delivering solutions that really do meet your objectives and become an indispensable part of your business for the foreseeable future.